Editors' Choice Article Using Twitter for Work Using Social Media Effectively When some people hear the word "Twitter," they automatically think of wasting time. After all, how can you have time for work when you're telling people what you had for lunch, or spreading the gossip from your 2 p.m. staff meeting? It's true that Twitter can be a distraction. But it can also be an important resource for both personal and organizational growth. And knowing how to use Twitter effectively, and the common mistakes to avoid, is vital to getting the best from the service. In this article, we'll…
Chris Collison • Hi Susan, I think there are several dimensions of knowledge sharing where social media have significantly accelerated, amplified, or positively skewed good old-fashioned KM. [You know – the kind of knowledge-sharing activities that we'll tell our kids about one day, and they'll laugh at us... just like they can't believe that we once used land-line telephones with wires connected to the receiver] Here are five areas/behaviours which I can think of for starters... Immediacy: – Presence, IM and microblogging have all changed expectations in terms of how quickly people respond and react. Most transactions happen within minutes…
Coming Soon...